Customized Training Program - The 3 R's to Managing Change - Resiliency, Retention and Renewal

Today's changing work environments require leadership approaches to staying proactive and sustaining a positive work culture. Changes such as outsourcing initiatives and organizational consolidations require pre-awareness training, implementation strategies and post implementation training, coaching and consulting. This multiple day process provides a framework of leadership for understanding the change initiative and appropriate strategies for building resiliency, retaining employees and change tools for effective renewal.

Objectives:

  • Define Resiliency and its importance to organizational change
  • Develop "Survivor" Resiliency
  • Assess your resiliency
  • Identify ways to effectively communicate with internal customers and off-shore partners during change
  • Identify specific retention strategies and tactics
  • Develop retention action plans to reduce turnover
  • Assess change skills
  • Distinguish among change management tools and techniques

Module Structure

Session 1
I. Change and Transition
II. Resiliency - Self-assessment
III. Survivor Resiliency
IV. Managing Survivors
V. Communication concepts
VI. Mental models
VII. Action planning

Session 2
I. Retention action planning
II. Costs of Attrition
III. Early Warning Signals
IV. Risk Assessment
V. STARS Tool Kit
VI. Change Tools
VII. Leader Change Assessment - Systemic Tools
VIII. Summary- Revisit Plan

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