Customized Training Program - Effective Listening “I’m All Ears”

Be a better listener! Improving your listening skills will enable you to improve communication, interact more effectively with others, and increase productivity.

This important workshop features interactive exercises, videos, and the self-assessment survey “I’m All Ears” – A Checklist for Effective Active Listening”, by Bill Stieber, Ph.D.

This program will help you to:

  • Differentiate between listening and hearing
  • Determine the role of the listener in communication
  • Identify and apply the five factors that influence active listening
  • Recognize and use techniques for checking content accuracy
  • Ask the right questions
  • Separate message content from feelings
  • Acknowledge the impact of emotions in group dynamics
  • Promote an upbeat environment through positive feedback
This ½ day, or one day, program is designed for anyone who wants to communicate more effectively and gain insight into successful listening techniques.
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