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VITAL LEARNING - Service Essentials

Vital Learning's Service Series
Winner of the coveted "Top Ten Training Product" award by Human Resource Executive magazine in 2000.

 

Click on the titles below to view a detailed description of the courses offered. Click your back button to return to this page.

Essential Service Skills

  • Focus on the crucial role that communication skills play in every customer service transaction.
  • Establish a process developed to meet the true goal of all service initiatives – customer retention.

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Email: Bill.S@Stieber.com


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Pricing
Winning through Customer Service(12 hr workshop)
Admin Kit
Participant Workbook


$850.00
$92.00
STAR Service
(4 hr workshop)
Admin Kit
Participant Workbook


$450.00
$30.00
Winning through Customer Service with BOTH online classes shown below
Blended online and workbook



$128.00
Delivering Customer Focused Service
Online only


$39
Dealing with Difficult Customer Situation
Online only


$39