Orchestrated Dynamics Team Biographies

Bernadette Racicot

Bernadette Racicot received her Ph.D in Industrial/Organizational Psychology from the University of Akron in 1989. Dr. Racicot has been an Associate Professor at Rensselaer Polytechnic Institute, teaching courses in Industrial Organizational Psychology, Human Resources Management, Organizational Behavior and Statistics. She has been active in organizational consulting and research, and has published more than 25 articles, book chapters and conference proceedings. Dr. Racicot practice focuses on improving organization effectiveness through employee development and coaching.

Carol A. Kivler

As a Board of Trustee member of the National Alliance of Mental Illness (NAMI), Carol A. Kivler has a wide body of experience in the mental health field. In her first book, Blessings: My Journal of Gratitude, published in April 2003, Ms. Kivler writes about her bout with depression and promotes journaling as a way to stay in recovery. She is currently working on her second book, “Will I Ever Be the Same Again?”, which gives hope to others living with mental illness. Ms. Kivler has participated in numerous campaigns as an advocate for Mental Illness Awareness, she has appeared on American Family, a GoodLife TV Network program, and is a member of the New Jersey State Legislative Advocacy Committee.

Joseph J. Reed

Joseph Reed received his Ph.D. in Adult and Organization Development from Temple University, and a Master's Degree from Glassboro State College, where he was trained as a counselor. Dr. Reed has been a graduate faculty member within the Management & Information Sciences Department at Saint Joseph's University in Philadelphia, where he taught Management Theory, Organizational Behavior and Strategic Management. He has facilitated and designed numerous leadership programs for the American Management Association including teambuilding events, 360 feedback interventions, and project management sessions. Dr. Reed has worked with a diverse group of organizations including American Express, Comcast Cable, Delta Airlines, St. Jude Children’s Research Hospital, Pfizer, and many others. Dr. Reed has also been a Marine Corps Officer.

Stephen W. Oliver

Stephen Oliver holds a graduate degree in Human Resources Development from Marymount University in Arlington, Virginia, and received a certification in Distance Education through the University of Wisconsin-Madison in 2004. Mr. Oliver is an adjunct faculty member at The Wharton School at the University of Pennsylvania, Villanova University, Widener University, Mercer County Community College and the Corporate College where he teaches Human Resources, Diversity in the Workplace and English composition courses to both undergraduate and graduate students. Mr. Oliver is a member of the Society for Human Resources Management (SHRM) and The American Society for Training and Development (ASTD).

James S. Hampton

James Hampton has a Masters of Science degree in Organizational Dynamics from the University of Pennsylvania; a BS from Philadelphia University; and a certificate in Training and Employee Development from the University of Delaware. Mr. Hampton has also studied extensively with the NTL Institute of Behavioral Science and holds certifications from numerous organizations. Mr. Hampton is a scientist who has spent significant amount of time in the non-profit sector and has more than 16 years experience in the Human Resources department at AstraZeneca Pharmaceuticals Inc. One of his key accomplishments includes conducting a “Lessons Learned” process for a major drug trial resulting in significant changes in how drug trials are managed and conducted. Mr. Hampton’s international experience includes working with both Technical and Marketing groups in Canada, England and South Africa, enabling him to work effectively within diverse cultures and at all levels within organizations.

Janice Coleman

Janice Coleman holds a Bachelor of Arts degree in Organizational Management from Eastern College. She has earned certificates in public speaking and is a member of the National Speakers Association. Her experience as a presenter covers a wide variety of audiences, delivering programs for Rand Institute at Rutgers University, SkillPath Seminars, Right Management Associates, Koinonia International, Camden County College, Pennsylvania Association for Adult Continuing Education, Simbaa’s Creative Concepts and System Solutions, Association of Black Women Lawyers and many others. She has over 13 years of experience in the information technology, insurance and training industries, and has been responsible for large computer systems in financial and product management.

Marla Sturm

Marla Sturm received her Ph.D. in Adult and Organization Development from Temple University. As an Organizational Development and Training Consultant, Dr. Sturm’s clients have included Provident Indemnity Company, AT&T, Eaton Financial Corporation, Thomas Jefferson University, Abington Hospital, American Electronics Laboratories, and Keystone Lamp Company. Her areas of concentration include Assertiveness, Time Management, Problem Solving and Conflict Management, Communications Skills, Interpersonal Development and Supervisory Training.
She also does adjunct work with Manor Junior College and Philadelphia University.

Brent Dell

Brent Dell has extensive experience in the IT arena. He is used primarily on large scale Organization Systems Design projects. Brent started a 32 year career with AT&T in voice and data sales and later developed computerized budgeting and computer based productivity measurement systems for Bell Labs and each Bell Operating Company. Brent later developed and implemented Lease Accounting revenue and asset tracking systems as well as Fixed Asset accounting systems to accommodate the requirements of AT&T at the break up of the bell system. He became CIO for 10 years at AT&T Capital Corporation , which from a de-novo start up grew to an eleven billion dollar enterprise before being sold. In this role, he had responsibility for all systems, communications and hardware installation. He also developed a new program called Supplier Quality Management and lead a group preparing the submission of the Malcolm Baldrige Aware Application. Brent typically develops the IT strategies when designing or redesigning large organization systems.

Lawrence A. Solow

Lawrence Solow earned a Masters degree in Organizational Communication from Temple University and is a Six Sigma Black Belt. He authored Chapter 9, “Comprehensive Approach to Organizational Learning: Total Learning Architecture” for the book, “Learning Architectures: Building Organization and Individual Learning” by Warren R. Wilhelm. Mr. Solow was also featured on the internet radio show “Success Becomes You’ on www.voiceamerica.com. He has worked with a variety of Fortune 500 manufacturing companies, including York International, AlliedSignal, Honeywell and Mattel. Clients also include Federal Express, Blue Cross/Blue Shield of Florida, USA TODAY, Texaco, Phillips Petroleum and numerous not-for-profit organizations, including UNICEF and Amnesty International.

Neil Orkin

Neil Orkin received his doctorate in Adult Learning from Rutgers University and a Masters from Columbia University. He received his Bachelors degree from the University of Michigan. As a communication skills consultant for Time T.I. Communications, a Japanese company, Dr. Orkin worked with Japanese executives at many leading companies in Japan. His client list includes Honda, Toyota, JVC, C. Itoh Trading, Sumitomo Bank, Kawasaki Steel, and many other Japanese corporations. He has also worked with executives at AT&T, Johnson & Johnson, Colgate, Merrill Lynch, Schering-Plough, and many other Fortune 100 organizations. As a professional speaker, Neil speaks nationally on the topics of Adult Learning, Becoming a Powerful Speaker, Communications Skills, Cross-cultural Communication, and Executive Development. Dr. Orkin speaks Japanese, Spanish, and Portuguese, and has a working knowledge of Korean and Italian.

Marie-Elena Miller

Marie-Elena Miller received an MS degree in Human Resource Management from New Jersey Institute of Technology and a BS in Accounting from Kean University, and was selected from among the top 1% of her peers to attend the Smith College Executive Education Consortium focusing on leadership-centered practices in a global economy. Ms. Miller is an active member of the Society of Human Resource Management, and Women in Technology and Industry. Ms. Miller has worked for a number of Fortune 500 companies across a variety of industries, and possesses over 18 years of experience creating strategies and customized interventions to support enhanced organizational performance and effectiveness. As a Human Resource Business Partner at a multi-billion dollar telecommunications company, she created a number of high-performance teams which impacted the company’s Residential Billing Systems Design and Development organization.

Mary Roper

Mary Roper holds a BA in English and Education from Michigan State University. She also has trained at, and holds several certifications from, New York University, Stanford University, UC Berkley, H.H.Owen Company and others. Ms. Roper has over 25 years of experience in Organizational Development, Sales and Marketing. She is a master facilitator who has worked with companies throughout North America, South America, Europe, Australia, Asia, and West Indies. Clients include Sutter Health Organizations, DuPont, U.S. Department of Transportation, AstraZeneca, Blue Cross/Blue Shield of Western New York, XEROX Corporation and the US Postal Service.

Steven M. Horner

Steven Horner earned an Associate degree in Social Sciences from Montgomery County Community College, a Bachelor’s degree in Psychology and Sociology from Temple University and two graduate degrees in Organizational Dynamics from the University of Pennsylvania. He has also earned numerous insurance and human resource certifications and designations. He is an adjunct faculty member for the Montgomery County Community College and the Insurance Institute of America. He is a member of several organizations including the Philadelphia Human Resource Planning Group (PHRPG), and American Society of Training and Development (ASTD), and sits on the Boards of Montgomery County Community College Foundation, and the National Association of Insurance Women Foundation. Mr. Horner has over 25 years experience in all aspects of organizational effectiveness including executive coaching, team building, conflict resolution, succession planning, mentoring, employee involvement, employee relations, leadership development, facilitation, training, and performance management.