Customized Training Program - Total Quality Management (TQM)

Successful implementation of Total Quality Management can have a major impact on an organization’s effectiveness. This program features all stages of TQM and highlights the important cultural foundation required for successful implementation.

This innovative program features brain-storming sessions, lectures and group exercises, which provide opportunities to participate in real-life TQM scenarios.

This program will help you to:

  • Differentiate the various approaches to Total Quality Management
  • Learn how to maximize the TQM six-phase approach
  • Identify cultural aspects and behaviors for a successful TQM launch
  • Apply approaches common to U.S. quality requirements
  • Adapt TQM tools and techniques
This one-day session is a good introduction for managers and professionals considering implementing TQM or other improvement initiatives.

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